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Dear Customers,
Thank you for your trust and your bank continues to grow steadily and safely.
The COVID crisis has brought about an unexpected and stressful time for all of us both personally as well for our businesses, families and employers. It is important that we navigate this crisis together safely and sensibly.
In support of all our customers and in line with Reserve Bank of India (RBI) guidelines in response to COVID-19 related crisis, we would like to announce the following relief package to our customers across our entire product offering: Group Loans, Individual Loans, Agricultural Loans (both Individual & group), Business Loans, Affordable Housing Loans & MSME Loans.
1. To make it easy we are providing a moratorium on your Equated Monthly Instalment (EMI) due in March 2020, April 2020 & May 2020 till 31st May 2020. In case you have already paid the March month EMI, the moratorium will be for two months. Your loan tenor will be extended by the number of months you will avail the moratorium.
2. If you are financially comfortable, we would recommend that you do not avail this moratorium and continue to pay your EMI/s. This will mean a lower cost of interest on your loan as well as an early closure of your loan.
3. To help you do this i.e. not avail the moratorium, you may ‘Opt out’ of this moratorium by using one of the mentioned options:
4. In addition to standard loan instalment repayment methods, now you can pay your loan instalment from the comfort of your home using our newly launched UPI QR code method. To understand how to generate your loan UPI QR code and make payment, please visit https://youtu.be/C3bYnr7kV0U
5. In case you decide to avail the moratorium, then interest will continue to accrue on the availed deferred instalments, at the contracted rate for the respective loan/s. The said interest will be collected as per applicable interest rate from you along with the last instalment of the loan. Please note that your credit score will not be impacted on account of your availing this deferment or moratorium.
6. Please note that in case you have overdues on your loan account up to 29th February, 2020:
Kindly pay these overdues immediately using our standard instalment repayment methods including newly introduced loan account UPI QR code based payment method.
7.For all Overdraft working capital accounts, your monthly payable interest will be deferred for the mentioned 3-month period ending 31st May, 2020. The accumulated interest for this deferment period needs to be serviced by you immediately after the moratorium period, in the month of June 2020.
8.We shall also be reaching out to you on your registered mobile number / e-mail address to reiterate this information, provide you information to “opt out’ of this moratorium.
We thank you for your continued patronage and would be happy to support your service requests during this phase as well.
Stay Safe, Stay Healthy
Warm regards,
Team Jana Small Finance Bank
UPI QR code based EMI payment tutorial videos: Language option and links
Hindi - https://youtu.be/gFSykALqxbg
Bengali - https://youtu.be/3GlApo9wcE0
Assamese - https://youtu.be/MwiChjDVzUw
Gujarati - https://youtu.be/d0eZqyJ4PoQ
Kannada - https://youtu.be/AhAp1SlUiz4
Marathi - https://youtu.be/On-YSUFn_y0
Odia - https://youtu.be/hbBkVxZgc4o
Tamil - https://youtu.be/dLO5HBBtr4Y
Jana Small Finance Bank uses the Unified Payment Interface (UPI) for its payment service on Jana’s website. The solution enables you to credit your loan account held with Jana Small Finance Bank through your UPI-linked application. It ensures a fast and swift transfer of money with direct credit to your loan account.
Follow the steps given below to download and use the service:
For any details call your respective Relationship Manager/Toll Free No.1800 4200
Thank you for referring your loved ones.
Have a great day ahead!
Do feel free to reach us at 1800 2080
With Best Regards,Team Jana
Here’s why you should seek credit from formal institutions:
Here’s how you can be a responsible borrower:
Here’s how you can get the most out of your loan:
Visit www.rbi.org.in/flw for more details
*Terms and conditions Apply. Contact your Bank for more details.
Tamal is a reputed journalist, known for his weekly column on banking and finance, Banker’s Trust. He has authored various books on finance. Tamal currently writes for the Business Standard. Before joining Jana, Tamal was an advisor at Bandhan Bank.
Thank you for submitting the details. We will get in touch with you shortly.
You can also email us on customercare@jana.bank.in or call us for Bank related queries/issues on 18002080
Fill in the below form to report a fraud.
Save on your taxes by investing in Jana Bank’s Tax Saver Fixed Deposit. You can avail tax deduction upto ₹1,50,000 under Section 80C of Income Tax Act, 1961
Please click here for the interest rates.
Terms and Conditions:
1. As per the Term deposit scheme, 2006, issued by the Government of India, the above Fixed Deposit scheme will not have the following facilities:
2. Premature withdrawal, Loan/Overdraft against Fixed Deposit and Auto-renewal facility.
3. Only Primary holder of the deposit can avail the deduction from income under section 80C of the Income Tax Act, 1961
4. All other terms and conditions of Regular Fixed Deposit will be applicable
1. Click here to download the FATCA declaration form
2. Fill up the form with relevant details.
3. Attach a signed copy of any of the below OVDs along with the form:
i. Driving license
ii. Passport
iii. PAN Card
iv. Voter ID Card
4. There are three ways of submitting the form to Jana Bank:
i. Visit to the nearest Jana Small Finance Bank branch and submit the declaration. Click Here to locate the nearest bank branch.
ii. Scan and send the soft copy of the fully filled form to customer.kyc@jana.bank.in.
Note:- Please ensure that the scanned copy is sent from your registered email id
iii. Or Send the hard copy to the below address:.
Biju Joe / Nusrat Banu, Central Processing Centre, Jana Small Finance Bank Ltd. #11, 5th Floor, Divyashree Chambers, O’Shaughnessy Road,Near Hockey Stadium, Bengaluru-560025
5. In case of any query please call 18002080
Real Time Gross Settlement (RTGS) is the continuous (real-time) settlement of funds individually on an order by order basis (without netting). 'Real Time' means that the processing of instructions is done immediately at the time they are received rather than at some later time. 'Gross Settlement' means the settlement of funds transfer instructions occurs individually (on an instruction by instruction basis). The funds settlement takes place in the books of the Reserve Bank of India and thus the payments are final and irrevocable.
Click here to view the Schedule of Charges.
Monday to Saturday: 7 a.m. to 5 p.m. (Except 2nd and 4th Saturdays and other holidays declared by RBI)
In line with objective of ensuring greater financial inclusion and increasing the delivery of financial services, Jana Small Finance Bank has appointed the following institutional Business Correspondents.
This festive season, experience great services, earn attractive interest rates and also win a Myntra e-voucher worth ₹250. Deposit ₹25000 or more in your Jana Account from 18 to 31, October 2019 and maintain this additional balance till 31, October 2019 to be eligible to win the voucher. Hurry, fund your account today to avail the offer.
Earlier you deposit, better the chance to get the vouchers!
*Terms and Conditions:
Disclaimer: Myntra is not responsible for any typographical error leading to an invalid coupon
Jana Small Finance Bank Financials
We are delighted to know that you are interested in Jana Small Finance Bank’s Fixed Deposit. The interest rates on our Fixed Deposits is amongst the best in the industry.
Our Customer Care Representative will get in touch with you shortly to guide you through the process.
Jana Diwas is observed every year to celebrate and highlight financial independence of customers. We are honoured that Mr. Krishnamurthy Subramanian, Chief Economic Advisor, Government of India, will grace the occasion as Guest of Honour.
With the help of a distinguished jury co-chaired by Dr. D. Subbarao, former Governor RBI, and Mr Vinod Rai, former CAG, the most inspirational customer stories have been selected for awards. A few of these customers will be present to share their stories.
Staying focused on the issue of financial inclusion there will be a discussion by eminent panellists from the government and industry on the topic of ‘Connecting High Street to Last Mile.’ The event will be aired nationally on ET Now & Times Now.
On August 21, we felicitate a few of our customers, who are chosen through a careful selection process. Customer stories from across the country, reviewed by a jury based on certain criteria, and shortlisted. The finalists, along with their families, are our special guests at the event on Jana Diwas.
Exemplary employee stories are showcased at Jana Diwas and they are felicitated at the event. These inspiring stories were judged by an eminent jury comprising of:
Jana Small Finance Bank, erstwhile Janalakshmi Financial Services (JFS), is headquartered in Bengaluru and has over a decade of existence.
It is one of the 10 financial institutions which had received in-principal approval from the RBI for a Small Finance Bank in 2015. Jana Small Finance Bank received final banking license in April 2017; it started banking operations on March 28, 2018.
Currently, the bank is serving 3.6 million customers across 20 states and Union Territories in India. Its vision is to become the leading inclusive digitized bank serving all customer segments and communities of an aspirational India.
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X Disclaimer Now you are entering into the external website link outside the Jana Small Finance Bank website. The purpose behind providing the link is only for the convenience of the customers. Jana Small Finance Bank do not stand to gain from it monetarily, directly or indirectly, in the way of fees or commissions or otherwise, when our customers view the offers made by the merchant or when our customers make any purchases. Customer shall visit the external website with their own risk and Jana Small Finance Bank shall not have any liability for the same.
We are delighted that you are interested in Gold Loan from Jana Small Finance Bank.
With Best Regards,
Team Jana
Salary account is designed for people from the salaried class. These accounts are for employees of corporate institutions. This product has a wide range of benefits and services, as well as seamless access to secure Net Banking and Mobile Banking services. Salary account provides you access to your account anytime, anywhere through robust banking services and transactional benefits.
Click here for the detailed list of documents to open an Account.
We are delighted to find out that you are interested in Jana Small Finance Bank.
Jana Small Finance Bank offers home loans which are designed to fulfil all your housing finance/mortgage requirements. You can avail Home Loans for Resale purchase/ flat or apartment purchase/ residential plot purchase plus construction/self-construction and even for re-financing existing loans you may have availed from other banks or housing finance companies. Apart from this you can also avail Loan against property(LAP) and loans for purchase of commercial property/shops.
You can avail home loan for a variety of purposes based on your requirement such as:
We offer the following interest rates:
Click here for the detailed list of documents for Home Loans.
Foreclosure: To initiate the foreclosure process, please visit your nearest branch. Our team will assist you with all the required documentation and guide you through the next steps.
Please note that your foreclosure statement will be processed within 15 working days from the date of your request.
Note: Our Home Loan services are currently available in Madhya Pradesh, Chhattisgarh, Rajasthan, Maharashtra, Tamil Nadu, Karnataka, Bihar, Jharkhand, Delhi NCR, West Bengal, Punjab, Haryana and Gujarat. Please feel free to get in touch with your nearest branch for any further details.
Invest fixed sum of amount on monthly basis in Recurring Deposit and get attractive interest rates.
Recurring Deposit allows customers with an opportunity to build up their wealth securely through regular monthly deposit of fixed sum over a period of time.
1. The interest is computed based on the actual number of days in a year i.e. 365 days for a non- leap year and 366 days for a leap year. The tenor of Deposit is calculated in number of days.
2. In case of premature withdrawal of the recurring deposit, penalty of 1% will be applied on the applicable rate of interest for the duration which the deposit is maintained with us.
3. For delayed and/or missed monthly payment:
a. A Penalty of ₹ 1.5 per ₹ 100 on the instalment amount will be levied
b. This penalty will be levied on actual basis i.e. on the number of days of delay
c. Grace period of 5 days will be provided to the customer to make the instalment payment to avoid the penal charges
4. Bank reserves the right to close the recurring deposit in case the customer misses 5 consecutive recurring deposit instalments.
5. The minimum tenor of Recurring Deposit should be 6 months.
6. The minimum instalment amount should be ₹ 100.
7. The instalment amount should be in multiples of ₹ 100.
Click here for the list of KYC documents required to open an Account.
a. A penalty of 1.5% of the instalment amount will be levied
Jana Small Finance Bank offers to its corporate clients the Corporate Internet Banking facility. Corporate Internet Banking facility provides for easy monitoring of corporate accounts and their fund utilisation through restricted/ preferred access rights to corporate users for account level services and fund transfer.
Safe and Secure: Wherever you log in, you can rest assured in knowing you’re your Corporate Internet Banking facility is protected with robust security features of Jana Small Finance Bank.
Convenience: Jana Small Finance Bank has designed Corporate Internet Banking with your convenience in mind. Jana Small Finance Bank Corporate Internet Banking Portal brings together the best of technology, along with an easy navigation experience, a warm welcoming design, and greater simplicity for corporate clients.
Corporate Internet Banking provides you with a number of features.
Please visit Jana Small Finance Bank branch and fill up a Corporate Internet Banking form available at the branch. Corporate Internet Baking facility will be activated subject to eligibility, submission of required documents and acceptance of terms to conditions.
Click on the links to download the following documents:
We are delighted to find out that you are interested in Jana Small Finance Bank Recurring Deposit. The interest rate offered by our Recurring Deposit is among the best in the industry.
We are delighted to find out that you are interested in Jana Small Finance Bank Current Account. The interest rate offered by our Current Account is among the best in the industry.
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For media queries, please contact corp.comm@jana.bank.in