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Alternatively, for anything urgent, you can contact our customer care on customercare@jana.bank.in

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DICGC

Jana Small Finance Bank is registered with DICGC https://www.dicgc.org.in

Jana Small Finance Bank Limited

The Fairway Business Park, First Floor, Survey No.10/1, 11/2 & 12/2B, Off Domlur, Koramangala Inner Ring Road, Next to EGL Business Park Challaghatta, Bengaluru - 560071

Customer Care Banking Toll-free No.: 1800 2080 (24x7)
Email: customercare@jana.bank.in
Registered Office No.: 080-46020100
MFI Toll Free No.: 1800 4200
(7 a.m. to 10 p.m.)

Note: In case of any unauthorized electronic banking transaction customers are advised to notify the bank at the earliest after the occurrence of such transaction. Please be informed that the longer the time taken to notify the bank, the higher will be the risk of loss.

Beware of fictitious offers / lottery winnings / cheap funds offers.

© 2022 Jana Small Finance Bank Limited

Terms & Conditions | Disclaimer | GST Identification Number | Privacy Policy | Sitemap

ALERT

Please note that Form 15G/H has been replaced with Form 121 effective 01 April 2026. Form 121 is now available on our Mobile and Internet Banking applications.-JSFB

The Bank’s mobile application will not function on devices with remote access or screen-sharing apps installed. To keep your account secure, please uninstall such apps. Thank you for your support.

Effective 4th October 2025, cheques deposited between 10 AM to 3 PM will be cleared on the same day as per RBI guidelines.

As per RBI guidelines, you are requested to register your cheque issuance details through Positive Pay for value of 50,000/- & above. Please contact Jana SFB at the following Toll free number 1800 2080, to register the details of cheque for value of Rs 50,000/- & above whenever issued by you.

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About us

Board of Directors
Management Committee
Media
Disclosures
Investor Relations
Awards & Recognition
Careers
RBI Certificate
ISO/IEC 27001 Certification

Rates and Charges

Interest Rates
Schedule of Charges
MCLR

Product and Services

Savings Account
Current Account
Deposits
Loans
Cards
Payments
FD Calculator

Important Links

Grievance Redressal Mechanism
Grievance on Ex gratia Payment Scheme
Report Fraud/Raise Dispute
Frequently Asked Questions
Policies
Notice Board
Collection Agencies
BC Partner Details
Regulatory Disclosures
Debentures Trustee Details
Documents Centre
RBI Kehta Hai
Time Norms for Business Transactions
Cybersecurity tips for Safe Banking
Details of Regional Nodal Officer
MSME Disclosure
Guidelines and Forms for Claim Settlement of Deceased Depositors
Secured assets possessed under the SARFAESI Act, 2002
Information on Penal Charges for Loan Accounts
Indicative Document Checklist for Availing Credit Facilitates
Unclaimed Deposits
Financial Literacy Week
RBI Never asks for Your Bank Account Details
Reporting of Suspected Fraudulent Communications

Other Links

Shareholding Pattern
Media Company Details
Documents Centre
RBI Kehta Hai
Time Norms for Business Transactions
Cybersecurity tips for Safe Banking
Customer Awareness – Money Mule
Sale of NPA
Safe Banking & Fraud Awareness

DICGC

Jana Small Finance Bank is registered with DICGC https://www.dicgc.org.in

Jana Small Finance Bank Limited

The Fairway Business Park, First Floor, Survey No.10/1, 11/2 & 12/2B, Off Domlur, Koramangala Inner Ring Road, Next to EGL Business Park Challaghatta, Bengaluru - 560071

Customer Care Banking Toll-free No.: 1800 2080 (24x7)
Email: customercare@jana.bank.in
Registered Office No.: 080-46020100
MFI Toll Free No.: 1800 4200
(7 a.m. to 10 p.m.)

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Note: In case of any unauthorized electronic banking transaction customers are advised to notify the bank at the earliest after the occurrence of such transaction. Please be informed that the longer the time taken to notify the bank, the higher will be the risk of loss.

Beware of fictitious offers / lottery winnings / cheap funds offers.

Note: As per RBI guidelines, you are requested to register your cheque issuance details through Positive Pay for value of 50,000/- & above.

Please contact Jana SFB at the following Toll free number 1800 2080, to register the details of cheque for value of Rs 50,000/- & above whenever issued by you. This measure is bought in your interest.

Terms & Conditions | Disclaimer | GST Identification Number | Privacy Policy | Sitemap

© 2022 Jana Small Finance Bank Limited

ALERT

Please note that Form 15G/H has been replaced with Form 121 effective 01 April 2026. Form 121 is now available on our Mobile and Internet Banking applications.-JSFB

The Bank’s mobile application will not function on devices with remote access or screen-sharing apps installed. To keep your account secure, please uninstall such apps. Thank you for your support.

Please note that Form 15G/H has been replaced with Form 121 effective 01st of April,2026. This is being updated on our Mobile and Internet banking applications shortly.

Effective 4th October 2025, cheques deposited between 10 AM to 3 PM will be cleared on the same day as per RBI guidelines.

As per RBI guidelines, you are requested to register your cheque issuance details through Positive Pay for value of 50,000/- & above. Please contact Jana SFB at the following Toll free number 1800 2080, to register the details of cheque for value of Rs 50,000/- & above whenever issued by you.